Bleisure travel: how it is transforming the hotel industry and 5 strategies to take advantage of it
Bleisure, bizcation or workation: three terms for a trend that has changed business travel forever and can make a difference for your property. Find out how!
Hotel turnover: strategies to avoid seasonal staff shortage
Avoiding high turnover is the first step in ensuring you have a profitable, stress-free season. Here's how to do it!
Phone calls in hotels: how to manage them to turn them into bookings
Don’t make the mistake of underestimating hotel phone calls and find out how to use them to increase disintermediation
Hotel bookings: why a good first impression counts (and how to achieve it)
Your guests take 7 seconds to form an opinion about your hotel and 50 milliseconds to judge your website. Find out how to guide first impressions and secure more bookings!
What is minimum stay: pros and cons
Absolutely everything you should know about minimum stay in hotels.
Do you want to focus on what really matters in your hotel? What you need is an organizational chart
An organizational chart helps you define your staff's responsibilities and delegate tasks. In this article we explain how to create one.
Is managing guest complaints a problem in your hotel? Here's how to solve it!
Everyone gets a complaint at one time or another: the difference is being able not only to solve it, but to turn it into an opportunity for improvement and building loyalty. Find out how!
Looking for hotel staff? Here's how to write the perfect job ad!
Writing a job ad may seem like a mundane task, but there are clear rules to follow to stand out in the crowd of offers and attract the best candidates for you. Find out about all of them!
