How to manage hotel overbooking (to your advantage)
The guide to always knowing what to do, minimizing risk and ensuring high occupancy.
In-stay upselling in hotels: how to sell more and better
The 14 steps to follow to multiply sales opportunities during your guests’ stay (Checklist).
20 steps to writing the perfect hotel job ad
Everything you need to make your job ad effective (CHECKLIST).
Food & Beverage Upselling Ideas for Hotels, B&Bs, Resorts and Vacation Rentals
18 easy-to-copy ideas for delivering the food experiences your guests are looking for.
51 steps to optimize your listing on Booking
The essential checklist for increasing bookings on the world's most popular portal.
How to conduct an advanced competitor analysis
A resource to study competitors in your vicinity and better understand how to increase your revenue.
Successful check-in and check-out
35 steps to deliver a top-notch check-in and check-out experience (CHECKLIST).
How to make your front desk more efficient (and profitable)
Organize your front desk to improve the guest experience and increase your revenue (CHECKLIST).
Turn your front desk into an Upselling engine
How to master upselling at the reception desk and increase satisfaction and revenue (CHECKLIST)