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Our PDF Guides

Free, practical resources for your lodging establishment on revenue management, marketing and communications.

Business Plan Template for Hotels - Smartpricing
revenue-management

Guide to writing a business plan

Step-by-step instructions and Excel file to write your first business plan

Hotel market segmentation - Smartpricing
marketing

Hotel market segmentation: a practical guide to start from scratch

Instructions and practical examples for market segmentation in hotels, B&Bs, resorts and vacation rentals.

Guest satisfaction questionnaire for hotels - Smartpricing
marketing

How to create the perfect guest questionnaire

The right questions to gather valuable data and increase guest satisfaction (and your revenue).

50 steps to boost your hospitality business’ revenue - Smartpricing
revenue-management

50 steps to boost your hospitality business’ revenue

OTAs, upselling, partnerships and more: everything you need to know to grow and beat the competition.

Bottom rate calculation table (minimum rate) - Smartpricing
revenue-management

Calculate your bottom rate, the easy way

The Excel spreadsheet to get your exact bottom rate without a calculator.

Calculator reservation history - Smartpricing
revenue-management

Calculate your reservation history and predict the future!

Download the free Excel spreadsheet to calculate the data history in your accommodation facility.

Calculator of potential earnings with Upgrades - Smartpricing
revenue-management

Calculator of potential earnings with Upgrades

Download the Excel sheet to calculate your potential earnings from selling room Upgrades.

How to calculate hotel costs - Smartpricing
revenue-management

How to calculate your hotel costs

A ready-to-use Excel file that allows you to work out your property's costs.

How to do revenue management with regulars - Smartpricing
revenue-management

How to do revenue management with regulars (without losing them)

5 tips (+ bonus) that will solve price management with legacy customers forever.