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20 steps to writing the perfect hotel job ad
Everything you need to make your job ad effective (CHECKLIST).
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Food & Beverage Upselling Ideas for Hotels, B&Bs, Resorts and Vacation Rentals
18 easy-to-copy ideas for delivering the food experiences your guests are looking for.
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51 steps to optimize your listing on Booking
The essential checklist for increasing bookings on the world's most popular portal.
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How to conduct an advanced competitor analysis
A resource to study competitors in your vicinity and better understand how to increase your revenue.
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Successful check-in and check-out
35 steps to deliver a top-notch check-in and check-out experience (CHECKLIST).
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How to make your front desk more efficient (and profitable)
Organize your front desk to improve the guest experience and increase your revenue (CHECKLIST).
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Turn your front desk into an Upselling engine
How to master upselling at the reception desk and increase satisfaction and revenue (CHECKLIST)
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Guide to writing a business plan
Step-by-step instructions and Excel file to write your first business plan
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Hotel market segmentation: a practical guide to start from scratch
Instructions and practical examples for market segmentation in hotels, B&Bs, resorts and vacation rentals.